Privacy Policy



Our Commitment to Privacy
Your privacy is important to us. Please read the following policy to understand how we collect, use and safeguard the personally identifiable information you may choose to provide to us via this site. To make this Privacy Policy easy to find, it is posted on our homepage and on every page where personally identifiable information may be requested. This policy may be revised from time to time, so please revisit this page often to remain fully informed of our policies.

The information we collect

Personally Identifiable Information. When you browse our site, you do so anonymously; no personally identifiable information is collected. Our site permits you to reach out to us for more information about our services via our Contact Us form. Whenever you send an email via the Contact Us form on our site, you will be providing us with your first name, last name, phone number, email address, the nature of your relationship with Touchstone Communities and any information you choose to provide in the text of your message. For example, you may choose to provide your mailing address or other information necessary or helpful for us to address your query or concern.

Technical and other information

While you are browsing our site, we automatically log your IP address (a number assigned to your computer when you use the Internet) and your activity while using the site. Additionally, in order to personalize and enhance your experience on our site, we may also collect information through “cookies.†Cookies are small strings of text that are sent by the site to your browser and then stored by your browser on your computer’s hard drive. We use cookies to help diagnose problems with our servers and to administer our site. We also use cookies to gather broad demographic information and to help identify you in respect to visits to our site so that we may improve your user experience, and to determine whether you visited the site from a particular Internet link or advertisement. While a code in the cookie file enables our site to label you as a particular user, including identifying you by name, email address, or other personally identifiable information, such cookie files are encrypted in order to protect your information. Most web browsers automatically accept cookies, but it is possible to change your browser setup so that it does not accept cookies. However, rejecting cookies may prevent you from taking advantage of certain portions of our site.

How your information is used

We collect, retain, and use the personally identifiable information we collect from you via our site for legitimate business purposes only, including without limitation the following: to operate or improve our site; to respond to an inquiry from you or to address a request submitted by you (including contacting you directly to request additional information to process your inquiry or request); to contact you and provide you information regarding Touchstone Communities and/or our business partners and affiliates; to correspond with you regarding our site or services; to inform you of developments in our company or with our services that we believe may be of interest; to monitor site visitor traffic patterns and site usage; to comply with applicable laws, regulations and rules, and requests of relevant law enforcement and/or other governmental agencies; to enforce our Terms of Use; and/or to protect the rights, property, or safety of Touchstone Communities, our users, and others.

Sharing of information

We do not sell or rent your personally identifiable information to third parties. We share your information only with our affiliates, partners, third party providers and subsidiaries in order to provide you with our services. Also, we may share in aggregate, statistical form, non-personal information regarding the visitors to our site, traffic patterns, and site usage with our partners, affiliates or advertisers. In addition, we will disclose information we maintain, including personally identifiable information, when required to do so by law, or may disclose such information in response to a request from a law enforcement agency or authority.

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

Modification of information

We strive to maintain the accuracy of any personally identifiable information that may be collected from you, and will use our commercially reasonable efforts to respond promptly to update our database when you tell us the information in our database is not accurate. It is your responsibility to ensure that such information is accurate, complete and up-to-date. You may obtain from us by email or via the Contact Us form on the site the information in our records. If you wish to make any changes to any personally identifiable information you have provided to us, you may do so at any time by contacting us via the Contact Us form on the site.

Opt out

You may opt out of receiving communications from us and our affiliates by following the opt-out link provided in any email received from us.


In compliance with the Children’s Online Privacy Protection Act, 15 U.S.C. §§ 6501-06 and 16 C.F.R. §§ 312.1-312.12, we do not knowingly permit children under 13 years of age to become users of our site, and we do not collect personally identifiable information from children. By using our site, you represent that you are not under 13 years of age.

Third party websites

Touchstone Communities may reference or provide links to third party websites. We are not responsible for the third party websites, and you should review the privacy policies posted on such sites. Please be aware that Touchstone Communities does not control, nor are we responsible for, the privacy policies or information practices of third parties or their websites. Protecting Your Personally Identifiable Touchstone Communities employs security systems to protect the information we receive from you from unauthorized disclosure. If you suspect unauthorized access to your information, it is your responsibility to contact Touchstone Communities immediately. Please be aware that Internet data transmission is not always secure and we cannot warrant that information you transmit utilizing our site is secure. Because security is important to both Touchstone Communities and you, we will always make reasonable efforts to ensure the security of our systems.

Business transfer

Touchstone Communities may, in the future, sell or otherwise transfer some or all of its assets to a third party. Your personally identifiable information and/or technical information we obtain from you via our site may be disclosed to any potential or actual third party purchasers of such assets and/or may be among those assets transferred.

Acceptance of these terms

This Privacy Policy is incorporated into and subject to the terms of the Touchstone Communities Terms of Use. If you do not agree to the terms of this Privacy Policy, please do not provide us with any information and do not use our site. By using our site and voluntarily providing your personally identifiable information to us, you consent to the collection and use of such personally identifiable information as set forth in this Privacy Policy.


This Privacy Policy is effective as of July 31, 2018. We reserve the right, at any time, to modify, alter, or update this policy, and any such modifications, alterations, or updates will be effective upon posting. We will notify you of any material changes to this Privacy Policy by email. In the event we modify this Privacy Policy, your continued use of the site will signify your acceptance of the modified Privacy Policy.

How to contact us

Should you have other questions or concerns about this Privacy Policy, please send us an email at